Privacy Policy

Welcome to Sharp Talk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our mobile application ("App") and website located at sharptalk.app ("Website").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App or Website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, and profile picture when you voluntarily register an account through Google Sign-In or email registration.
• Audio Recordings: To power our core "Pronunciation Lab" speaking features, we record your voice input when you press the microphone button. These recordings are processed to grade your pronunciation and are not stored permanently on our servers unless explicitly indicated for model improvements.
• Usage Data: Information our servers automatically collect when you access the App, such as features accessed, lesson completion rates, time spent on exercises, device model, operating system, and crash logs.
• Billing Data: Subscriptions are managed via RevenueCat and app store platforms (Google Play and iOS App Store). We do not collect or store your payment card numbers. Payment processing is entirely handled by third-party billing providers.

2. How We Use Your Information

We use the collected data for various purposes to provide and improve our language learning service:

• To create and manage your personal user account.
• To process and evaluate your audio pronunciation in real-time.
• To track your progress (lessons completed, XP earned, quizzes passed).
• To send you push notifications regarding updates, streak reminders, and achievements (which you can disable at any time in settings).
• To monitor system performance, identify bugs, and resolve crash logs using Firebase Crashlytics.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information we have collected about you in certain situations, primarily with third-party service providers who assist us in operating our services:

• Authentication Providers: Google Sign-In and Firebase Auth are used to authenticate users securely.
• Database and Backend Hosting: We use Google Cloud and Google Firebase (Cloud Firestore and Cloud Functions) for cloud data storage and cloud processing.
• Analytics and Crash Reporting: We use Firebase Analytics and Firebase Crashlytics to monitor usage trends and app stability.
• Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You can delete your account and associated personal data at any time directly through the App settings, or by contacting us at support@sharptalk.app.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Children's Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: support@sharptalk.app